What is RCA Analysis, and how does it help to fix the issue?

What is RCA Analysis, and how does it help to fix the issue?

Root Cause Analysis (RCA) is process of finding the root causes of the issues. The RCA investigates what is happened, why it happened, and what to do to avoid it from happening again. 

  • RCA Process:
    • Define the problem or incident.
    • Collect data and evidence related to the issue.
    • Identify possible causes using techniques such as brainstorming, 5 Whys analysis, or fishbone diagrams.
    • Analyze and prioritize potential causes based on their impact and likelihood..
    • Develop corrective actions to address the root cause.
  • How the RCA Help?
    • “RCA” stands for “Root Cause Analysis.” This is a way to solve problems by finding the root reasons of a problem or issue.
    • The Root Cause Analysis (RCA) helps figure to out what went wrong and how we should make sure to avoid happening again.
    • Real-life example for software: If a programme crashes a lot, an RCA study might show that the crashes are caused by memory leaks because of bad coding or bugs in certain modules.
    • It helps us in preventing the similar issues after implementing the issue or findings.

What is RCA?

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