As a Program Manager,How would you handle the sudden departure of a key team member in the middle of a critical project phase?
- Assess the Impact:
- Figure out how the team member’s exit affected project deadlines, deliverables, and the morale of the whole group.
- Talk to Stakeholders:
- Tell all the important people in the project about the leave and reassure them that it won’t have any negative effects.
- It’s important to make sure that important tasks are done by sharing the leaving team member’s duties among the remaining team members.
- Check for Skill Gaps:
- Figure out what skills were lost when the person left, and make a plan to fill them either with people from within the company or from outside the company, if needed.
- Check for Skill Gaps:
- Figure out what skills were lost when the person left, and make a plan to fill them either with people from within the company or from outside the company, if needed.
- Support Team Morale:
- Help the people who are still on the team, thank them for their work, and let them know how to move forward now that someone has left.
- Update the project plan:
- Make any necessary changes to the project dates and deliverables to account for the departure.
- Knowledge Transfer:
- If necessary, set up an event for the departing team member to share their knowledge with their replacement or other relevant team members.
- Think About Long-run Needs:
- Think about how this departure will affect future projects or your staffing needs as a program manager in the long run.