Active Listening: Do’s and Don’ts

Active listening is a crucial communication skill that involves fully focusing on the speaker and demonstrating understanding through various behaviors. Key practices include maintaining eye contact, using positive body language like nodding, asking clarifying questions, summarizing the speaker’s points, and avoiding interruptions. These actions show the speaker that you are engaged and value what they are saying.

Conversely, certain behaviors should be avoided to ensure effective active listening. Interrupting the speaker, checking your phone, letting your mind wander, judging or criticizing the speaker, and offering unsolicited advice can all hinder effective communication. By adhering to these guidelines, you can enhance your listening skills, fostering better conversations and stronger relationships.